Article
AI Is Replacing These Jobs Right Now: 2025 Data Reveals Which Roles Are Disappearing
John Morton
Published December 3, 2025 • 13 min read
13 min read
Editorial Note: This article represents analysis and commentary based on publicly available data and news sources. The views and interpretations expressed are those of theNumbers.io research team. While we strive for accuracy, employment data is subject to change and company statements may evolve. We make no warranties regarding the completeness or accuracy of information herein. For corrections or concerns, contact: editorial@thenumbers.io
TLDR: Key Takeaways (click to expand)
- • 2.4 million U.S. jobs impacted 2020-2024, another 1.1 million projected for 2025
- • MIT projects 11.7% of U.S. workforce at risk (17.7 million jobs, $1.2 trillion in wages)
- • Salesforce cut 4,000 support roles as AI handles 50% of customer service work
- • Customer service 80% automation risk, data entry 95%, financial operations 70%
- • IBM 8,100 cuts, Microsoft 9,000, HP 6,000, Intel 20,500, Amazon 14,000 - all AI-attributed
- • Only 58M workers trained in AI in 2025, but 1.4B need reskilling by 2028
- • Entry-level workers ages 22-25 saw 6% employment decline in AI-exposed roles
The age of AI job displacement is not coming. It is already here. While pundits debate the future impact of artificial intelligence on employment, millions of workers are discovering that their roles have become casualties of automation today, not tomorrow.
Between 2020 and 2024, AI-driven automation impacted approximately 2.4 million U.S. jobs. In 2025 alone, another 1.1 million positions are projected to be disrupted, according to comprehensive industry research. That totals 3.5 million American workers whose livelihoods have been fundamentally altered by artificial intelligence over just five years.
This is not a gradual shift. It is an acceleration. Companies like Salesforce, IBM, Microsoft, and HP are announcing massive AI-driven workforce reductions with unprecedented frankness. The question is no longer whether AI will replace jobs, but which ones are disappearing right now and how quickly.
The Jobs Being Eliminated Today
Certain roles have emerged as ground zero for AI displacement. Analysis of 2025 layoff events combined with MIT and Oak Ridge National Laboratory research reveals a clear hierarchy of vulnerability.
| Job Category | Automation Risk | U.S. Jobs at Risk | Timeline |
|---|---|---|---|
| Data Entry & Admin | 95% | 3.2 million | 2025-2027 |
| Customer Service | 80% | 2.0 million | 2025 |
| Financial Services (Basic Operations) | 70% | 1.8 million | 2025 |
| Retail Cashiers | 65% | 1.5 million | 2025 |
| Manufacturing Assembly | 50%+ | 2.1 million | by 2030 |
| Transportation (Drivers) | 45% | 1.5 million | by 2030 |
These statistics come from a comprehensive MIT and Oak Ridge National Laboratory analysis indicating that AI could replace up to 11.7% of the U.S. workforce, equating to 17.7 million jobs worth $1.2 trillion in wages. The impact spans all 50 states, affecting roles in human resources, logistics, finance, and administration.
Salesforce: The Customer Support Extinction Event
Perhaps the most dramatic illustration of AI displacement comes from Salesforce. In September 2025, CEO Marc Benioff announced on the Logan Bartlett podcast that the company had eliminated 4,000 customer support positions, representing over 5% of its workforce.
The reason was stark and unambiguous: AI can now handle 50% of customer support work previously done by humans. This was not a gradual transition or a pilot program. It was an immediate, wholesale replacement of human workers with automated systems.
NBC Bay Area confirmed the cuts on September 2-3, 2025, marking one of the first major tech companies to explicitly attribute mass layoffs to AI automation rather than economic conditions or restructuring. The move set a precedent that other companies have followed with alarming speed.
The AI Layoff Wave of 2025
Our analysis of verified layoff events reveals that AI-attributed workforce reductions accelerated dramatically in the second half of 2025. Major companies are no longer hiding behind euphemisms like "organizational efficiency" or "strategic realignment." They are explicitly stating that AI is replacing workers.
IBM: 8,100 Jobs Rebalanced for AI
IBM cut 5,400 positions in November 2025 as part of what the company described as "workforce strategy reshaped by AI integration, rebalancing to have the right people with the right skills." An additional 2,700 employees were laid off on November 5 as the company shifted focus toward its AI-cloud computing platform in response to surging demand.
IBM's language is telling. This is not about reducing headcount due to declining business. It is about fundamentally restructuring the workforce around AI capabilities, eliminating roles that AI can perform while investing in new AI development positions.
Microsoft: $80 Billion AI Investment Requires Workforce Restructuring
In July 2025, Microsoft executed its largest layoff since 2014, cutting 9,000 positions across multiple divisions. The company explicitly linked the cuts to its $80 billion investment in AI infrastructure, stating that the restructuring aimed to enhance agility, reduce management layers, and focus on strategic growth areas in AI and cloud technologies.
The cuts hit Xbox Gaming (830 positions at Redmond headquarters), Sales, Marketing, and Azure teams. Middle management bore the brunt of reductions as Microsoft sought to flatten organizational structures and accelerate AI deployment.
HP: 6,000 Jobs Cut in AI Transformation
HP Inc. announced on November 25, 2025, that it would eliminate 6,000 positions (6.9% of its workforce) through 2028 as part of a "Future Ready Transformation" plan. The company stated the cuts were aimed at driving structural cost savings through digital transformation, portfolio optimization, and operational efficiency, with particular emphasis on increasing AI investments to accelerate product development.
Factory and supply chain workers, consumer PC support staff, HR and back-office teams, and legacy hardware engineers were all affected. HP is explicitly transitioning from traditional hardware manufacturing to AI-driven products and services.
Intel: 20,500 Layoffs as AI Chip Race Intensifies
On July 1, 2025, Intel cut 20,500 positions (24% of its workforce) in the largest tech layoff of the year. The company stated the restructuring was necessary to regain competitive edge in the semiconductor industry, particularly amid intensifying competition from Nvidia in the AI market.
Intel halted major factory projects in Germany and Poland, decommissioned assembly operations in Costa Rica, and consolidated facilities in Vietnam and Malaysia. The cuts affected factory technicians, manufacturing technicians, engineers, project managers, research roles, data scientists, software engineers, and back-office staff. Intel's restructuring is directly tied to the AI chip race where it fell catastrophically behind competitors.
Amazon: 14,000 Corporate Roles in AI-Driven Restructuring
Amazon eliminated 14,000 corporate and technology positions on October 28, 2025 (4% of corporate workforce), explicitly citing "AI-driven restructuring, streamlining corporate structure, removing layers, increased investment in AI capabilities."
Unlike warehouse workers, who remain essential for physical fulfillment, Amazon's corporate staff found themselves vulnerable to AI automation. The company is investing heavily in AI for customer service, logistics optimization, and business intelligence, reducing the need for middle management and specialized analysts.
Vista Equity Partners: A Preview of Finance's AI Future
Perhaps most revealing is Vista Equity Partners, a private equity firm that announced on November 12, 2025, plans to reduce its workforce by up to one-third over the coming years. The firm stated it would leverage AI to automate routine production tasks including compiling investor presentations, creating marketing materials, aggregating data for deal sourcing and analysis, replacing operational roles, some junior analyst positions, investor relations functions, and automating back-office processes.
This represents a 233-person reduction (33% of staff) at a firm managing billions in assets. If private equity, a sector known for aggressive cost optimization, is cutting one-third of its workforce to AI, what does that portend for industries less focused on efficiency?
Telecommunications: Automation Replaces Human Touch
Verizon Communications cut 13,000 jobs on November 13, 2025 (15% of workforce), explicitly citing automation of customer service operations and consolidation of retail locations following completion of 5G network buildout. The company stated it was streamlining operations and improving profitability in a maturing telecommunications market.
Telecom provides a clear case study: once network infrastructure is built, AI handles customer service, automated systems manage network optimization, and retail consolidates to fewer locations with self-service kiosks. Human labor becomes redundant.
Even AI Companies Cut Jobs Due to AI
The irony is not lost on workers in the AI industry itself. xAI, Elon Musk's artificial intelligence company, laid off 500 generalist AI tutors (33% of its data annotation team) on September 13, 2025. The company pivoted to prioritize specialist AI tutors with domain-specific expertise, reflecting advancements in AI automation that reduced dependence on manual data annotation.
Even jobs training AI systems are being automated by better AI systems.
Entry-Level Workers Hit Hardest
Analysis of labor market data reveals a troubling pattern: young workers are bearing the brunt of AI displacement. Entry-level workers aged 22-25 in AI-exposed occupations experienced a 6% employment decline from late 2022 to July 2025, while older workers in the same occupations saw employment growth.
This creates a generation of workers who cannot gain the experience necessary to advance into mid-level and senior roles. If AI automates entry-level positions, how do workers develop the expertise for higher-level jobs that still require human judgment?
The Skills Gap Nobody Talks About
In response to AI disruption, there is a massive global push for reskilling. In 2025, 58 million workers worldwide completed at least one AI certification or course. Additionally, 46% of companies globally offered internal AI upskilling programs.
But these numbers mask a catastrophic gap. IBM projects that 1.4 billion workers will need reskilling by 2028 to remain competitive in an AI-driven economy. The 58 million who completed training in 2025 represents just 4.1% of the required reskilling volume.
At current pace, reskilling efforts will fall short by a factor of 24 to 1. Workers are being displaced faster than they can retrain.
Geographic Disparities: Where AI Hits Hardest
MIT research reveals surprising geographic patterns in AI job displacement. States like Delaware, South Dakota, North Carolina, and Utah face higher "hidden" exposure to AI-driven job loss compared to tech-heavy states like California.
The reason: these states have concentrations of back-office operations, call centers, data processing facilities, and financial services offices precisely the roles most vulnerable to automation. California's tech workers are building AI; workers in less visible states are being replaced by it.
What Jobs Are Safe?
Amid the displacement, certain roles show resilience to AI automation. Analysis of job categories least affected by AI reveals common characteristics.
- •Healthcare Practitioners: Nurses, physicians, therapists, and other clinical roles requiring direct patient interaction, complex decision-making, and empathy. AI assists these roles but cannot replace the human judgment required in high-stakes medical decisions.
- •Skilled Trades: Electricians, plumbers, HVAC technicians, and construction workers perform complex physical tasks in unpredictable environments. AI and robotics struggle with the variability and problem-solving required in these roles.
- •Creative Professionals: Artists, designers, and creative directors who generate original concepts rather than executing routine design tasks. AI tools augment creativity but do not replace the strategic thinking and taste required for high-level creative work.
- •Senior Management and Strategy: C-suite executives and senior leaders making strategic decisions based on incomplete information, market intuition, and human relationships. AI provides data analysis, but strategic vision remains distinctly human.
- •Teachers and Educators: Particularly in early childhood and special education, where relationship-building, emotional intelligence, and adaptive teaching methods are essential. AI tutoring systems complement but do not replace human educators.
- •Social Workers and Counselors: Roles requiring deep empathy, cultural competence, crisis intervention, and complex ethical judgment that AI cannot replicate.
The pattern is clear: jobs requiring physical dexterity in unpredictable environments, deep human connection, strategic decision-making with incomplete information, or specialized expertise that cannot be easily codified remain relatively safe from AI displacement.
The Skills That Protect Workers
For workers in vulnerable industries, certain skills provide protection against AI displacement. Analysis of job postings and workforce trends reveals skills in highest demand.
Technical skills in AI development, machine learning, data science, and AI system integration are growing rapidly (AI/ML job postings up 267% in 2025). However, these require significant retraining and are not accessible to most displaced workers.
More accessible protective skills include complex problem-solving that AI struggles with ambiguity and context-dependent decisions, emotional intelligence and relationship building for client-facing roles requiring trust and empathy, strategic thinking and business acumen for understanding market dynamics beyond data patterns, cross-functional expertise spanning multiple domains that AI specializes narrowly, and regulatory and compliance knowledge in industries with complex legal frameworks.
Workers who combine domain expertise with AI literacy positioning themselves as "AI augmented professionals" rather than competing with AI appear most resilient. A financial analyst who uses AI tools to process data faster while applying strategic judgment adds more value than one doing manual analysis or one relying solely on AI without understanding its limitations.
The World Economic Forum's Long View
The World Economic Forum offers a more optimistic long-term projection. By 2030, AI is expected to displace approximately 92 million jobs worldwide. However, the same technological shift is projected to create 170 million new roles, resulting in a net gain of 78 million jobs.
This 170 million job creation includes AI trainers and ethicists, data scientists and analysts, cloud computing specialists, digital transformation consultants, cybersecurity experts protecting AI systems, automation engineers, AI product managers, robotics technicians, and green energy specialists using AI for sustainability.
The challenge is that displaced workers and new job opportunities rarely align. A 50-year-old customer service representative in Ohio losing her job to AI is not well-positioned to become an AI ethicist in San Francisco. The geography, skills, salary expectations, and education requirements create a massive mismatch.
Young Workers Are Abandoning Vulnerable Careers
Perhaps the most telling indicator of AI's impact: young workers in Britain are shifting towards skilled trades, fearing AI job losses in white-collar professions. Reuters reported on December 2, 2025, that Generation Z workers increasingly view electrician, plumbing, and construction apprenticeships as safer long-term bets than university degrees leading to office jobs vulnerable to automation.
This represents a fundamental reversal of decades-long trends pushing students toward college education and white-collar careers. When young people choose manual trades over knowledge work due to AI fears, it signals a profound shift in how society views the future of work.
What Comes Next: 2026 and Beyond
The pace of AI job displacement shows no signs of slowing. If current trends continue, the 1.1 million jobs projected for disruption in 2025 could accelerate to 1.5-2 million in 2026 as more companies complete AI infrastructure investments and shift from pilot programs to full deployment.
Several factors will determine the pace of displacement. Corporate earnings pressure may drive faster AI adoption as companies seek cost reductions. Advances in AI capabilities could extend automation to roles currently considered safe, particularly mid-level knowledge work. Regulatory intervention, if governments impose AI disclosure requirements or worker protections, might slow adoption. Finally, economic conditions could either accelerate AI adoption (in recession as cost-cutting measure) or slow it (in strong growth as companies prioritize scaling over efficiency).
The companies leading AI displacement like Salesforce, IBM, Microsoft, and HP are not outliers. They are early adopters of a trend that will sweep through every industry. Companies like Meta, Google, Amazon, Oracle, SAP, and Adobe are all investing billions in AI that will reduce workforce needs.
The Bottom Line for Workers
AI is replacing jobs right now, not in some distant future. Between 2020 and 2025, 3.5 million U.S. workers have already been displaced. MIT projects 17.7 million jobs (11.7% of the workforce) are at risk. Customer service roles face 80% automation by 2025, data entry faces 95% risk, and financial services will see 70% of basic operations automated.
Workers in vulnerable roles must act immediately. Waiting for reskilling programs to catch up is not a viable strategy when displacement is happening faster than training. The workers who survive this transition will be those who proactively develop AI-resistant skills, relocate to roles requiring human judgment and relationship-building, or embrace AI as a tool to augment rather than replace their work.
Companies are being remarkably transparent about AI displacement. Salesforce stated that AI handles 50% of support work. IBM described "workforce rebalancing for AI." Vista Equity Partners announced a one-third workforce reduction to AI automation. These are not vague warnings. They are concrete actions happening today.
For detailed tracking of AI-attributed layoffs and workforce trends, visit our layoffs database and explore employment intelligence data to understand which industries and roles face the greatest risk.