Software - Application

Employment trends and layoff analytics for the Software - Application industry.

5,750
Total Affected
Since Jan 2024
2
Layoff Events
Across all companies
2
Companies
With layoffs
2,875
Avg per Event
Employees affected
1
Confirmed
Company verified events
0
Multi-Source
Multiple source verification
0
Severance Data
With severance information

Layoffs Over Time

By Sector

Technology
5,750

Most Common Reasons

AI automation of customer support roles. CEO Marc Benioff announced on the Logan Bartlett podcast that AI can now handle 50% of customer support work previously done by humans, leading to elimination of 4,000 support positions. Confirmed by NBC Bay Area on September 2-3, 2025.
1 event
Restructuring to invest in artificial intelligence and drive new era of growth
1 event

Most Affected Departments

Customer support team
4,000

Most Affected Locations

Washington state (51-100 employees)
4,000

Companies in Software - Application

Salesforce
CRM
4,000 employees affected · 1 event · Technology
Workday
WDAY
1,750 employees affected · 1 event · Technology

Recent Layoff Events

DateCompanyEmployeesReason
Sep 3, 2025
Salesforce
4,000 (5.2%)
AI automation of customer support roles. CEO Marc Benioff announced on the Logan Bartlett podcast that AI can now handle 50% of customer support work previously done by humans, leading to elimination of 4,000 support positions. Confirmed by NBC Bay Area on September 2-3, 2025.
Feb 5, 2025
Workday Confirmed
1,750 (8.5%)
Restructuring to invest in artificial intelligence and drive new era of growth